Challenge

The existing program required an immediate transition to new concepts, while minimizing any impact to airport operations and flights operated by Midway’s primary airline, Southwest Airlines.

Solution

Vantage and its partners accomplished an ambitious transition plan, changing over nearly 50 temporary commercial locations during a compressed 10-day period.

Results

Thanks to strong teamwork and the deep combined experience of all partners, Midway Partnership has transformed the airport’s dining and shopping options, bringing more than 70 new dining and retail brands to travelers to and from the Windy City.

Beloved local brands

Chicago is home to some of the most iconic foods and flavors, and they’re all available at Midway. From Chicago’s famed pizza, dogs, and popcorn to local brews poured at outposts of favorite local bars, the airport delivers an unmistakably Chicago sense of place™.

Smart use of space

In the concourses, un-used moving walkways have been replaced with new restaurants, offering guests both a great atmosphere and a view of their gate from the bar or table.

Technology-forward

Midway was one of the first airports to welcome a Hudson Nonstop retail concept, featuring Amazon’s Just Walk Out Technology. Elsewhere, mobile ordering, and digital self-checkout kiosks and wayfinding streamline the journey.

Opportunities for all

Midway’s new concession program comes to life thanks to leading industry experts and talented local minority and women-owned business operators. With an Airport Concession Disadvantaged Business Enterprise (ACDBE) rate of 56%+, Midway leads the country in airport disadvantaged business participation.