A Successful Project Starts with Understanding

We’ve found that a little understanding goes a long way. Often, the path to a productive partnership starts in a simple place – listening and working to understand the priorities, needs, and concerns of all parties. That means we don’t just look at our partners’ immediate goals with a given relationship, but their broader, business-wide goals, and how all these priorities can fit together.

And that matters in an industry where the economic realities of business partners don’t always align. Airports, typically owned by a municipality or public entity, are accountable to the people of the region they serve as public assets. They aim to attract travelers, airlines, and commercial partners with a modern, attractive facility, which often requires upfront investment. Airlines, on the other hand, are private enterprises accountable to their customers, employees, and shareholders. They focus on building meaningful and productive routes while controlling costs. These differing priorities can sometimes lead to diverging priorities. Vantage helps find common ground between these two major stakeholders, working to achieve all their goals and balance competing priorities.

Our Team Has Seen the Process From All Sides

Vantage stands out because of its people. Not only are we passionate about travel and creating outstanding passenger experiences, but we also have extensive experience with all aspects of complex, small- and large-scale infrastructure, including airlines, airports, financing and a deep understanding of the specific nuances of these projects in the markets they serve.

At Vantage, we see ourselves as integrators. That means listening to and learning from everyone —airlines, airports, regulators, passengers, and more. In all our efforts, we take time early in the process to meet with different groups, walk them through our proposals, and work to understand their unique needs and challenges.  When we get everyone in the same room together, where we can see eye to eye and appreciate each other’s interests, we’re able to create solutions that deliver on their promise.

Every project is unique, but Vantage has a few key principles we bring to bear when working to create that shared value:

• Have a fundamental understanding of the investment the airlines are making in a project, and what they need to make a particular market successful.
• Listen to what airport owners are trying to achieve and be able to deliver the best possible outcome. As an example, with the LaGuardia Terminal B redesign, we proposed a fundamentally different approach to the overall terminal design that made airport operations more efficient while keeping the project on time and on budget.
• Lastly – and this is where Vantage really shines – work to truly understand the priorities of each partner in the airport ecosystem, from airlines to airport owners to all other stakeholders with a vested interest in the success of the airport, to ensure we are delivering a result that meets their needs and surpasses their expectations.